Product systems for the era of intelligence
I turn ambiguous problems into products that ship.
Technical PM at JPMorgan Chase. Based in London.
Formerly at VMware by Broadcom.
Adoption out.
AI consumers
through platform redesign
shipped at scale
a secure integration
From ambiguity
to adoption.
Scroll to trace it
Ambiguous ask
A messy problem, no clear owner, three teams with different opinions.
Discover & scope
Research, stakeholders and data synthesised into a business case.
Build with AI
Agents, AI Skills and governed platforms that make delivery repeatable.
Govern & ship
Security, SSO, controls and a rollout plan people can trust.
Adopted
7 consumers. Millions of users. A path other teams now follow.
Built in the
messy middle.
From regulated financial systems to internal AI platforms, I work where people, technology and operations have to click.
JPMorgan Chase
Sep 2023 — Present · LondonTechnical Product Manager, Web & Mobile Platforms
Jun 2025 — PresentBuilding and scaling practical AI workflows, developer capabilities and governed infrastructure for internal product teams.
- Shipped an AI-powered service desk triage system, cutting issue-to-resolution time from 3 months to 1 month.
- Built and own the central platform for AI-enabled internal applications — a governed, standardised path to production used by 7 business-critical consumers.
- Built a quarterly planning blueprint where an AI agent reads GitHub PRs, Jira tickets and templates to produce structured planning output, replacing a manual process across the digital platform teams.
- Led the rollout of AI Skills and created the divisional Design System Skill, embedding standardised, compliant conventions directly into developer tooling.
- Created the intake and prioritisation framework for internal tools and chaired biweekly security governance sessions with Security and technology governance.
- Launched the Chase home redesign to 3 million customers and led web banking research across the UK and Germany that secured C-level approval.
Product Manager, Credit Cards Integrations
Sep 2023 — May 2025Shipping regulated financial workflows and complex third-party integrations at scale.
- Shipped 100+ financial-assistance and collections workflows for the UK credit-card launch, replacing manual processes with scalable automation.
- Owned the Chase side of an API integration with an external debt-management vendor — a secure document experience for 2.5 million users that accelerated the unsecured-lending programme by six months.
VMware by Broadcom
Jul 2020 — Sep 2023AI & ISV Partner Solutions Analyst
Jul 2022 — Sep 2023Global Industry Solutions
Co-building AI and MLOps solutions with enterprise partners at the intersection of private cloud and regulated financial services. Hired by the VP of Financial Services; promoted within six months.
- Co-built and validated AI/MLOps solutions with partners including Domino Data Lab and Entrust, supporting adoption by major regulated financial institutions.
- Monitored DORA and the EU AI Act, translating regulation into customer and product implications.
- Led the creation of financial-services categories in the VMware Partner Marketplace, onboarding 10 partners end-to-end.
Strategic Business Solution Intern
Jul 2020 — Jul 2022Northern Europe Advisory & Strategic Pursuits
- Supported enterprise advisory engagements and built KPI dashboards consolidating data from 60+ sources.
- Co-led Black@VMware EMEA, expanding it from the UK across EMEA with executive sponsorship and a partnership with The Prince's Trust.
Things I made
because I couldn't not.
Now building
Onward — AI Travel Planner
An AI travel copilot that turns flights, stays and plans into one calm screen — and answers anything about your trip in a sentence.
Coming soon — get early access ↗01
Spyfall Mania
A real-time multiplayer social deduction game, designed and shipped end-to-end. 500+ plays with full product and architecture ownership.
React · Supabase · Vercel ↗02
Hotseats
A cross-platform quiz game for web and iOS from a single React Native / React Native Web codebase.
React Native · Expo · Supabase ↗
LEAD TECHNICAL ADVISOR
03
Theodoxia
Set up the tech stack, AI workflows and project plan, and managed the developers building GospelGram — a platform connecting missionaries, ministries and supporters worldwide.
GospelGram · theodoxia.com ↗A translator between
possibility & practice.
Technical depth applied to ambiguous, cross-functional problems — kept calm on the surface, rigorous underneath.
AI & Automation
LLM-powered internal tools, AI Skills, agent workflows and governed experimentation with Claude, Cursor and Figma Make.
Internal Products
Intake & prioritisation, rollout planning, adoption tracking, change management and security governance.
Product
0→1 platform development, roadmap strategy, structured discovery, OKRs and cross-functional leadership.
Technical & Data
React, React Native, Expo, Supabase, SQL, Amplitude, CI/CD, API integration, auth flows and observability.
Education
University of Surrey
BEng Computer & Internet Engineering
First Class Honours, Professional Training Year
Recognition
2025 — Finalist, Black Tech Achievement Award UK
Rising Star category
2022 — Di Lieto Engineering Prize
University of Surrey, greatest contribution to the Engineering Department